Testimonials

I am so appreciative of the time and attention Margaret "Megan" provides during my appointments with her. She listens and doesn't dismiss my concerns or give me that rushed feeling. If you're looking for a healthcare provider home, I definitely recommend Healthcare at The Grove.

Dr. Cusack has been instrumental to my life. Her staff and facilities are top notch. Couldn’t ask for a better doctor and experience.

always a pleasure getting insight and health care feedback from Margaret.

Always seems genuine, practical, like a friend who happens to be a professional health care provider.

Yesterday was my first visit, and it was a great experience!! The office is beautiful. Everyone I met so welcoming and friendly! Brittany was very helpful and knowledgeable! I’m looking forward to receiving care from this office!

Megan is the best! Great bedside manner. Truly takes the time to listen to concerns and explain things in detail. I’ve been seeing her for over a year and never had a bad visit. Office staff is just as amazing. Very welcoming environment.

I love this place! The care and attention is top notch! Everyone is awesome and listens to help and understand! Highly recommend to everyone!

Brittany is a kind and caring Doctor.

I feel like family and I am treated with kindness and respect by the entire staff..bottom line they care and it shows!!

Always professional and listens. Very caring good with great bedside manners. Wants to know how to make a patient feel better by asking me questions about all my symptoms. Great Doctor and the staff is wo derful. I think, I mean I know I have just found my new Family Dr. I highly recommend them.

Awesome!

I always truly look forward to my appointments at The Grove. Every employee seems like family. Meagan especially is more likely like a sister. I trust her completely.

Always great!

Good experience

The best staff ever.. so friendly and helpful. They make you feel welcomed and relaxed.

Informative and friendly staff with a lot of answers and knowledge

Always get precisely the right healthcare help I need to quickly get well

The staff is very kind and courteous. Dr. Lob treats me like a person and not a number. She takes time and answers all of my questions. She genuinely invests time in her patients and it shows!

Always a pleasant visit. Dr listens to what you have to say. Answers questions in a manner that is easy to understand

Brittany is the best

Always so kind and tend to their patients to see how they can help in the best way possible.

Everyone at Healthcare at The Grove goes above and beyond to meet the needs of their patients. They are personable, knowledgeable and genuinely have great compassion. We trust Brittany and Meagan and refer them to everyone we know.

Would totally recommend!! The atmosphere and personality of this office is very warm. I am definitely satisfied with the level of care by Dr. Brittany Lob and staff.

The BEST experience with every step at this practice. Highly recommend.

Professional as always. Great staff too.

Brittany was just what I was looking for. Very detail driven with an emphasis on proactive and preventative medicine.

Amazing. Everyone is friendly and outgoing. The exceptional healthcare that I have been trying to find for a while.

Everyone is so welcoming and friendly!

Kind staff, easy to set up an appointment, quick to get me from the waiting room, quick but thorough check.

Friendly office staff & Dr. BRITTANY IS VERY EDUCATIONAL.. GREAT EXPERIENCE

Exceptional. Everyone is kind, upbeat and listens. Thank you.

Attention to details and great explanation with procedure.

Always treated like I want to be treated...like one of the family!!!

Definitely the best

Alway first rate!

Margaret is amazing!!! I previously seen her at another doctors office, when she moved to HealthCare at the Grove I immediately followed her. She takes time with her patients and listens to their needs. Its is like talking to a friend. Every staff member I have interacted with is extremely friendly and helpful.

Every one was so great with me

Personal, thorough and kind. I have not been a doctor who actually listened to me and my concerns and invest in me like Dr. Lob-Frantz!

Always a great experience even if I’m in pain!

Love the staff here and the positivity they exude! First medical practice I’ve been to in a while where I’ve felt heard.

I always feel important and like I’m talking to my best friends. They can do most everything in house and are very thorough with visits and follow ups.

We love everything and everyone at Healthcare at the Grove!!

Great check up. Very involved in your health plan. Well-read regarding health and medicine and changes. Open and willing to discuss any health issues.

Excellence in Medicine and Healthy lifestyle suggestions, reference materials and science. The most customer Friendly medical group we have ever worked with. They also get us in when needed. Never a billing issue either. Brittany is the best. Ed Scharringhausen

So happy that we found this office.Super friendly and awesome staff.Dr.Brittany is fantastic!!

Easy and friendly experience!

Quick, easy and thorough

I love coming to see Megan! She takes her time with me and I feel like I’m her only patient

Brittany is a fantastic resource and listens to all my concerns. She’s thorough and incredibly knowledgeable and I trust the care she provides! Not your typical standard of care for sure! So much better!

Margaret was very thorough and friendly and wait time was only a couple minutes. Very pleased!

Excellent!! This was my first visit to Healthcare at the Grove and with Dr. Brittany Frantz. She is amazing! I was very comfortable. She listened well, answered all my questions, and explained in detail. The staff was friendly and kind. I look forward to my next visit and am so very grateful she was recommended to me!

I love this office and these drs.

Excellent.

I always feel listened to and that my time is valued at your office. I do highly recommend your office to my friends in the area

I love Dr. Lob Frantz. I have never trusted a healthcare professional as much as I do herl

Thank you so much for taking time to listen and truly understand my medical history and my current illness/challenges! You are my new favorite office and I’ve told everyone at work what a wonderful experience I had!

The staff are all caring and efficient. Margaret Cusack spends all the time needed to get to the bottom of your issues. I highly recommend this office!

Professional.

Dr Frantz is always terrific. The team at the Grove has been one of the nicest and most professional group of healthcare providers I've ever worked with. So glad to have found them.

I’m so glad I found her. She’s great! I love the office also.

Dr. Frantz is a caring professional. She consistently stays on top of my paperwork and offers care that is appropriate for my needs. I can reach out to the office through the portal anytime. The ease and accessibility of communication with the office and Dr. Frantz is superior to any doctors office I’ve ever been to. They are modern enough to be available and caring enough to take the time to listen. I don’t live in the area any longer but Dr. Frantz still manages my care and finds offices available to me for specialty care. She is one in a million.

Best healthcare provider I've ever had.

Brittany is an amazing caring and just wonderful provider. I’m so grateful to have found her.

Everyone here is so nice, and caring. Especially the front desk guy.

She is great!

Everyone was friendly from the front desk to the nurse and the doctor. Great experience!

Amazing doctor and great staff

Great

Brittany literally saved my life. She looked for a root cause instead of throwing medication at the problem. Having fluctuating cholesterol she sent me for Calcium score test and it showed an Aortic Anneurysm! I had no symptoms at all! If it weren't for Brittany I would probably have died very young! This practice is amazing from start to finish. If you are looking for a primary care provider; both Brittany and Megan are 2 of the best around! <3

Very thorough. Great follow through. Good listener.

Good

Very caring and professional!

When I first started going to Megan Cusak (a few years ago)for my medical needs, she welcomed me with open arms. Her knowledge and care in handling my needs was the best I had ever experienced. I have also had the opportunity to meet other staff members and they are equally amazing. Since I have moved my family to Healthcare at the Grove and will continue to refer other friends, family and people I meet to this amazing medical group. Thank you for all you do! I finally found a home that cares! ❤️

Brittany is very hands on and will give you as much time as you need. I’ve never felt like she’s too hurried to sit and talk through my health concerns.

5 Stars!!!

Efficient and caring

What I really like about this office is that they truly care about your well-being. The follow up care is amazing!

Great team very welcoming great great communication and Megan took the time to listen and not rush and shove me out the door definitely using this team again for my healthcare needs

She always listens to whatever drama I have going on in my life. She always reminds me I should be doing weight bearing exercises, eating better, etc. I really appreciate that.

I greatly appreciate the great care that I received.

Great

She is the best

Excellent, responsive care!

Glad I've switched my primary care to Brittany! Thank you!

Elite service. From the front door to the exit, everything is top notch.

Took time to listen to my health concerns. She listens, examines you, and works her magic. She even answers your medical portal questions fast. She is a great mentor to her staff and medical students. She tells you she wants to be your friend not just your medical provider. Awesome, caring individual, all around.

Great listener!

Always a great experience with Margaret Cusack. She takes time to listen and helps you solve the issue at hand, considering your current situation and your past history. I never feel rushed and feel very supported.

Brittany is the best! Her love and commitment to her patients health is incomparable. I have never felt so well taken care of in my life. Thank you Brittany and all her staff for all your love and service.

Brittany is so knowledgeable and personable. You can tell she cares and really wants to help.

I was overwhelmed by my problem, but my NP-Extraordinaire knew just what I needed and provided the right prescription and words of encouragement. Highly recommended. LP/Coppell

Megan is sn excellent provider who listens and cares!

Excellent provider. Listens, takes time, knows her pts medical and social history. Compassionate. Front office staff is warm and welcoming. Online pt portal make’s communication a breeze.

I have been seeing Megan for many years. Easy to talk to and listens to any concerns that I may have.

Top notch as always! Meagan listens and I know I am in excellant at hands.

Margaret, Brittany & staff at Healthcare at the Grove are the Best!!

Always friendly and professional!

Timely scheduling Thorough discussion Listened for understanding

I always feel like I am with family.

Always appreciate the responsiveness and care I receive from my providers. They listen, and show that they genuinely care about my healthcare needs.

Brittany always listens to me, affirms me when suitable, and gives me honest, real world answers and suggestions that I can really do to help my circumstances.

Brittany was great

Such a friendly and helpful staff. Amazing medical care!

Always top notch care!

Went well as always

Responsive, knowledgeable, and a great listener!

Brittany takes her role to the next level. She cares about her patients whole person. She sees health as more than a temperature or a blood test. I am thankful for her compassion and kindness and willingness to "hear" about the factors in her clients lives that truly contribute to their long term health. I am lucky I found such a great team to entrust my total health and wellness to going forward.

Great help with weight loss and good coaching tips

The staff is consistently nice, happy, and very accommodating! Megan is great! She takes time with you, really listens to what you have to say, and her medical knowledge is top notch. I highly recommend Megan and her crew at Healthcare at the Grove!

Love the staff

I was super dehydrated from my sickness and not being able to keep liquids down, but left the office feeling like a different person than when I walked in. They were also able to see me within 45 minutes after I described my situation to them. Super helpful

Brittany Frantz is the best healthcare provider i have ever had.

Fantastic !

It was HORRIFYINGLY amazing. I absolutely love it here. Do you need a doctor?! Well this is the one for you. Always listening and learning you as an individual so your personal needs are met & I was 15 minutes late because I got lost and they were so accommodating and sweet. I did trip over the concrete all on my own outside the building infront of the Amazon woman. How embarrassing and irrelevant to this review. Anyways let the grove , get grov-E with you and make an appointment!! bye.

Really there are no words to adequately express how wonderful you all are and how thankful I am for the excellent care you give to me and my family.

Great care!

Super easy to set up an appointment. The visit was efficient, everyone was very kind.

Brittany is so caring, conversational and knowledgeable. Really grateful for her and The Grove!

Experience was fantastic. Willing to listen.

I love everyone at the grove

Exceptional

I had a great experience! Everyone in the office was very welcoming and nice! I am not the best at taking care of myself at times so it was nice to walk in and not be judged for my lack of doctor visits :) Dr. Cusack was so awesome and has a very chill demeanor which made everything so much easier.

A

Very please All my questions were addressed. Brittany is concerned with prevention and that’s what I like

Excellent bedside manner

Always efficient, caring and expedient.

Always love my treatment from Healthcare at The Grove. They are the best and truly care about my family.

Friendly staff, clean and inviting clinic space. I felt like they were genuine in their concern and care for my family.

She took plenty of time explained everything and was so nice

I don't know how often the practice engages with an "elder" but they put me at ease and are accepting of my limitations. I wish the rating was 1 to 6 stars so I could give them one more!

Everyone was so nice and helpful. I was so appreciative of the staff fitting me in for an appointment. Would highly recommend!

Dr Frantz is always a pleasure to work with. She explains everything and caters to the customers needs.

Love yall!!

Brittany and Meagan are wellness gurus. They don’t just through pills at the problems they educate you and take time to understand the underlying issues. 10/10 recommend!

Overall great experience

Health care at the Grove goes above and beyond to make their patients feel important and valued. Brittany as well as the rest of the staff are responsive and truly love their job and their patients. You can see it in their faces as well as their hearts. Brittany takes the time to listen to my cares and concerns as well as educate me with her medical expertise. I have major trust issues but because of Brittany I no longer fear going to the doctor. I live in Keller and I make the drive over to their office in Coppell because of the way they treat their patients. You can't find that level of care anywhere else. ❤

As always treated promptly with kindness and dignity.

Always a great experience

This practice was so thorough and attentive to my needs. They were able to get me in for a sick visit very quickly and took care of me like I’d been there forever (I am a new patient). Brittany and her care team were so kind and welcoming to me as a new patient and worked hard so that I can feel better.

Brittany is top notch! She asks the right questions and gives you wonderful care. I always leave their feeling well taken care of!

Brittany and team were extremely helpful, concerned, supportive and compassionate.

Quick, efficient service while also really listening to you as a person.

Brittany always listens to my thoughts/concerns. She doesn’t immediately prescribe something for an issue, likes to rule out things first. Very comfortable conversations. Best practice I have ever visited!

Megan and all the staff are warm, caring and genuinely wonderful people! I appreciate the family style atmosphere that reflects their compassion with each other as well as their patients!

Kind staff!.. listen and validate their patients’ concerns

Personable care.

Perfectly lovely experience with this team!

Dr. Frantz is always considerate of my time and building a personal relationship with me. She is kid, inquisitive, knowledgable, and comfortable. My whole view of healthcare has changed since joining her practice. I am so glad I have found the best of the best!

Amicable, listened well, and walked through findings and treatment plan. Nicely done.

Office was very pleasant.

Megan is awesome! Down to earth. Good listener and thoughtful in her treatment approach. Highly recommend her!

Great communication and help

The best

Very good

Brittany is incredible! She’s handled my primary care since 2017, and she’s the best healthcare provider I’ve ever had! Every time I go in she helps me work on my health goals, and provides me with manageable solutions and healthy practices to add to my routine. She genuinely cares about her patients and remembers the little details about my life. She makes me feel cared for and supported. The entire team at Healthcare at the Grove is wonderful! Five stars just isn’t enough for this practice! 100/5

Brittany is very thorough and provides an excellent level of care. Everyone in this practice goes above and beyond to provide whole body health care. I never feel rushed in and out. We took time to discuss diet, stress, appropriate dietary supplements and importance sleep, as well as drug interactions. I would recommend to anyone looking for better care.

I had a great experience. Personnel were caring and knowledgeable.

Brittany is incredible. My kids were patients of hers at the previous practice she worked at and I was so sad when I learned she left. I literally sought her out via Google to see if she went somewhere local and was so pleased to see she did! I immediately set up my kids’ well child checkups with her. Brittany and the team are so caring. They ask questions, listen intently and answer questions (and my 12 year old always has a ton when we do for medication check-ins)! They have a sincere desire to build a relationship with their patients. It’s so refreshing!

Great!

They love what they do .the cleaning full of love and care Happy and positive energy The doctor I really care about small details they take the time to explain everything to you♥️

Absolutely Amazing. Always gives the best advice always supportive and caring and always takes care of all of your needs and concerns. Would definitely recommend

Dr. Brittany Frantz is the best of the best! She doesn’t just treat you like another number, she sees you as a person and really tries to get to the root cause of your issue. She takes her times, asks questions and follows up. My whole family sees her and I would recommend her practice to anyone else who is looking for a place that feels like home!

Megan always runs on time, is very present, listens carefully and works with you to develop a plan to approach whatever the issue is at hand. She is professional and courteous and genuinely cares about her patients. She has been a huge help to me and my family.

I appreciate how you really take the time to see how things are going.

They fit me into their schedule with a concern I had! I’m so grateful for this office. Also, the ability to schedule online is so convenient!